If you are a foreigner who doesn’t speak Japanese, finding an apartment in Japan is a daunting task. Cultural differences, as well as language barriers, can deter many from finding the right apartment for them. Thankfully, Daito Kentaku Leasing Co.’s eheya.net service comes to the rescue. With five decades of experience helping to find apartments, the company has a support center available to anyone around the world. This is in addition to Daito Kentaku Leasing Co.’s international offices; the first opening in Tokyo in June of 2021, and the second in Osaka which opened in May of 2023. Eheya.net is dedicated to helping foreigners find apartments anywhere in Japan.
Eheya.net services
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Multi-language support
Eheya.net is also open for consultation before you even arrive in Japan – with their foreign language support center. Available in 6 languages, dialing or emailing the support center covers the most difficult aspect of moving to Japan; the language barrier. Languages offered include English, Chinese, Korean, Portuguese, as well as Vietnamese and Spanish via online support. The staff are available online and ready to answer your questions about the contract details. This is not just for verbal communication – there are documents available in each language as well, covering a wide variety of listings for international customers.
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Japan’s No. 1 agent for rental properties for 15 years
With 237 offices spread throughout Japan, Eheya can help anyone find an apartment in Japan, from studios and middle-level apartments (one room with a living room, dining room and kitchen) to larger places with a number of separate bedrooms suitable for those with families. This contributed to being named the nation’s “No. 1 Real Estate Agent for Rental Properties” by the Weekly National Housing Newspaper (Shukan Zenkoku Chintai Jutaku Shinbun in Japanese), for 15 consecutive years. Anyone from students to professionals can find an apartment specified for their criteria, be it including those with elevators, secure entryways and even pet-friendly flats.
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Post move-in support
Going above and beyond simply finding apartments for customers, Eheya also offers furniture and home appliances for rent, which incudes everything from tables and beds to refrigerators and TV sets. Portable Wi-Fi is also available, ensuring your move-in is as comfortable as possible. They also help with finding moving services. For most renters, contact with the real estate agency ends when they take possession of the keys. However, this is not the case with Eheya.net, as they provide after-care services for the properties that they manage. They will help tenants with issues such as water leaks, lost keys and problems with basic equipment. Although a key element of the company offers support in six languages, they also understand the importance of finding more properties that are foreigner-friendly. They are working diligently to expand their partnerships with owners and management that are open to renting to foreigners.
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No co-signers required
Another major hurdle and potential headache for foreigners trying to rent an apartment in Japan is that many landlords require renters to have a guarantor, or co-signer (hoshonin in Japanese). A guarantor acts as an insurance policy, agreeing to pay for missed rent or damage to the property if a renter is unable to pay or the contract is terminated early, such as when a renter leaves the country. Due to the huge financial burden a guarantor has to take on, even Japanese people have trouble securing one, and it can be very difficult for a foreigner to find someone qualified — usually a Japanese national — and willing to take on the responsibility. Fortunately, Eheya.net has properties that do not require renters to secure a guarantor to get an apartment, eliminating one of the more difficult aspects of finding a place to live in the country.
Eheya.net Website
As well as their support center, Eheya.net offers a website available in both Japanese and in a multilingual format. Online consultation is also offered, allowing users to inquire about properties online, and also showing users how to find an apartment suited for them. General information about real estate in Japan is listed as well.
The process
Property search
Eheya.net’s foreign language support center makes apartment hunting easy for anyone with its straightforward process. First, you can contact the support center, and discuss your apartment preferences. They can also help you schedule an appointment with the local office in charge. Once you decide, you can submit an application. It is also possible to apply online before your arrival.
Lease contract
After you make an application, there is a tenant screening, as well as an appointment to explain important details about moving to Japan. Once you sign the contract, you can pay the initial cost, available with cashless payments. Finally, you receive your keys, and it’s time to move in.
Eheya International Tokyo and Osaka Offices
For those living in Japan short-term or long-term, Eheya has listings for both. With their in-person international offices conveniently located in Umeda, Osaka and Shinjuku, Tokyo, the company’s agents are available for telephone, video or in-person consultations. Their international offices also always have staff on-site able to speak any of the 6 languages. With a huge number of properties located throughout Japan’s archipelago, multilingual service, rental packages for furniture and appliances, as well as unparalleled after-care services, Eheya.net is here to help foreign renters find a place to call home while pursuing their dreams of living in Japan.
For more information please contact from the link(s) below.
Eheya.net website: https://global-eheya.net/en/index.html
About Eheya.net International Office: https://global-eheya.net/en/office/international/index.html
Foreign Language Support Center
Phone: 0120-984-356
Email: room-daito@kentaku.co.jp
Business Hours: 9:30am~12:30pm, 13:30pm~6:30pm
Closed: Tuesdays, Wednesdays, summer and winter holidays
International Tokyo Office
Phone: 0800-919-4954
Email: international@kentaku.co.jp
Business Hours: 10:00am~12:30pm / 13:30pm~6:00pm
Closed: Tuesdays, Wednesdays, summer and winter holidays
Address: Sanshin building 2F 1-14-15 Okubo, Shinjuku-ku, Tokyo 169-0072 Japan
International Osaka Office
Phone: 0800-222-8266
Email: internationalosaka@kentaku.co.jp
Business Hours: 10:00am~12:30pm / 13:30pm~6:00pm
Closed: Tuesdays, Wednesdays, summer and winter holidays
Address: Umeda Pacific building #102 2-5-10 Sonezaki, Kita-ku, Osaka-shi, Osaka 530-0057 Japan
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